On-going Support of your Automation Installation

Much like a Vehicle, today’s electronics require proper maintenance to keep them tuned up and working as expected throughout their lifetime. Ensuring that the equipment is working properly is easier than ever through regular maintenance and new IP-based equipment monitoring.

Realize a greater peace of mind by receiving comprehensive operational support for all aspects of your AV collaboration environment through a single, dedicated support team with Ct Home Automation’s Worry-Free Maintenance and Preventive Maintenance Program.

Once your integrated audio, video, automation, communication, collaboration, security, or entertainment environment has been successfully implemented, the best way to protect your investment is with an on-site maintenance plan.

System Program Benefits

• A decrease in service problems or site visits
• Longer product life
• Reduced cost of ownership
• Worry-free system with Operation Preventive Maintenance – providing 24/7 monitoring of critical components.
• Unlimited telephone technical support
• Guaranteed response times
• Remote access/remote support using VPN ( may require network upgrade )
• 1-2 onsite preventative maintenance and system review, calibration, and cleaning visits per year upon customer request.
• Annual equipment inspection and testing to ensure reliable operation and performance.
• Firmware upgrades for critical equipment to keep it up to date.